Amazon is still sending out refunds of up to $51 to millions of Prime customers after a $2.5 billion FTC settlement over misleading sign-up and cancellation tactics.
> At a Glance
> – $51 max refund for affected Prime subscribers
> – 35 million people may be eligible
> – 180-day window to file after notification
> – Why it matters: You could still claim cash if Amazon made it hard to cancel Prime
If you paid for Prime between June 23, 2019 and June 23, 2025, check your email or mailbox-you may have a narrow window to claim money.
Who Gets Money and How Much
Refunds equal every Prime fee you paid, capped at $51. Automatic payments went out Nov 12-Dec 24, 2025. If you didn’t get one, Amazon must notify you by Jan 23, 2026.
You qualify if you:
- Signed up via Amazon’s disputed enrollment flow in that six-year span, or
- Started but never finished the online cancel process or hit a “Savings Offer” that kept you enrolled
How to Claim in Phase Two
Amazon began mailing or emailing claim notices in January 2026.
- File through the portal that opened Jan 5, 2026
- You have 180 days from the date on your notice
- No notice by Jan 23? Contact the settlement administrator
| Key Date | Action |
|---|---|
| Jan 5, 2026 | Claims portal opens |
| Jan 23, 2026 | Amazon deadline to notify eligible users |
| 180 days after notice | Personal deadline to submit claim |
Key Takeaways
- Up to $51 per person is still available
- 35 million customers are estimated to be affected
- Check email and mail for Amazon’s notice-then file within 180 days
Act quickly once notified; after your personal 180-day window closes, the money is gone for good.
