AT&T Settles $177M Data Breach Claims, Customers Can Claim Up to $7,500

AT&T customers can now file claims for up to $7,500 after a $177 million settlement over two 2024 data breaches.

Settlement Overview

AT&T agreed to a $177 million settlement following two separate data breaches that exposed sensitive information from 2019 and earlier. The first breach, reported on March 30, 2024, saw the release of addresses, Social Security numbers, birthdates, passcodes, billing numbers and phone numbers on the dark web. The second breach involved call and text records for nearly all AT&T customers from May through October 2022, plus a subset from Jan. 2, 2023, after AT&T discovered data had been illegally downloaded from its workspace on a third‑party cloud platform.

AT&T has denied wrongdoing but chose to settle earlier this year. In a statement, the company said, “We have agreed to this settlement to avoid the expense and uncertainty of protracted litigation,” adding that it remains “committed to protecting our customers’ data and ensuring their continued trust in us.”

Eligibility & Filing

Customers affected by either or both breaches are eligible to file a claim. To check eligibility, visit the settlement website and click “submit claim.” You will be prompted to enter a class member ID, email address, AT&T account number or full name. If your information appears, you will then need to provide additional documentation.

If you did not receive a confirmation code and notice ID, contact the Kroll Settlement Administration at 833‑890‑4930 for assistance.

Claims can be submitted online at www.telecomdatasettlement.com or mailed to:

AT&T Data Incident Settlement, c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150‑5324.

Claim Deadline

The deadline to submit a claim is Thursday, Dec. 18. Online forms must be submitted by that date, and mailed claims must be postmarked by the deadline.

Payout Breakdown

• First breach (March) – Up to $5,000.
• Second breach (July) – Up to $2,500.
• Overlap (both breaches) – Up to $7,500.

Tier details on the website:

• Tier 1 Cash Payment (March breach) – For members whose Social Security Number was included; a Tier 1 payment is five times a Tier 2 payment.
• Tier 2 Cash Payment (March breach) – For members whose data elements were included but not their SSN.
• Tier 3 Cash Payment (July breach) – A pro‑rata share of the July incident cash after settlement administration costs, attorneys’ fees, costs and service awards. The net settlement amount available for distribution is currently unknown and will depend on those expenses and the number of valid claims received.

Key Takeaways

• AT&T settled $177 million for two 2024 data breaches.
• Eligible customers can claim up to $7,500 if impacted by both breaches.
• The claim deadline is Thursday, Dec. 18, with online and mail options.

The settlement underscores the importance of data security and gives affected AT&T customers a chance to receive compensation for the breaches that compromised their personal information.