Dallas Designer Battles FedEx to Retrieve Two Missing Gowns

In a startling turn of events, Dallas dress designer Lyza Faye has found herself on a desperate quest to locate two gowns that vanished in the mail.

A Decade‑Long Legacy

Lyza Faye has spent more than ten years crafting custom dresses for pageants, proms, weddings, and parties. Her creations are known for their intricate details and personal touch. “They’re very meaningful because I put in my sweat. They’re dresses that I spend a lot of time on, and it’s so sad that this is happening,” she said.

The Missing Masterpieces

Last month, Faye received a gold‑and‑red gown and a black feather‑trimmed dress—once worn by a Real Housewife—sent back to her office after an unrelated photo shoot. Both pieces were slated to arrive on Thanksgiving. “I checked the mail and nothing,” explained Faye.

Tracking Trouble

She examined the shipment’s tracking number, which indicated that the dresses had been delivered earlier that week and signed for by an unknown recipient. “So that’s when I started looking for it, contacted FedEx, and they said it’s been delivered, and that’s when this whole debacle started,” she recounted.

FedEx’s Response

FedEx confirmed that the package had indeed been delivered, but the company was unable to clarify the recipient’s identity. “We will work directly with the customer to address the issue,” a FedEx spokesperson told NBC 5.

A Personal Plea

Faye has attempted to resolve the matter independently and through FedEx’s channels, but to no avail. “Do an actual investigation. Don’t just send me back whatever I can find online because that’s what they sent me back,” she demanded.

Media Involvement

NBC 5 reached out to FedEx and scheduled an interview at Faye’s office on Thursday. A FedEx representative arrived and explained that the package had been delivered to the building but to the wrong suite. The business at that suite was closed at the time, and no one has answered NBC 5’s follow‑up calls or messages.

Awaiting Answers

The FedEx worker assured the station that he would follow up to help pin down the missing dresses. Faye expressed gratitude that action was being taken. “It’s really devastating because anybody that knows a creative person knows that what they create means a lot to them. You put a lot of tears and sweat,” she said. “I want my dresses back.”

Key Takeaways

• Two gowns worth thousands of dollars disappeared in the mail and were delivered to an unknown recipient.
• FedEx confirmed delivery but could not identify the recipient or the correct suite.
• Designer Lyza Faye is actively seeking a resolution and has called for a formal investigation.

The situation remains unresolved as FedEx works to locate the missing dresses. For now, the designer’s emotional appeal underscores the personal value behind each garment and the frustration of a missing shipment.