Just off West Davis Street near Walton Walker in Southwest Dallas, a homeless encampment that had long gone unnoticed is now the focus of Dallas Police’s new Homeless Outreach Team.
## The Pilot Program
Dallas Police Department launched a six-month pilot under Chief Daniel Comeaux to identify encampments and count people experiencing homelessness. The team, composed of six officers, has been in operation for four months. Sgt. Silver Valencia leads the effort.
## Building Rapport
Valencia says the team prioritizes relationships before enforcement. “We want to offer every individual in these camps an opportunity to better their situation,” he told NBC 5. The officers visit camps multiple times and talk with residents.
## Collaboration with City Agencies
The outreach team works closely with Emergency Management Crisis Response, Code Enforcement and U.S. Marshals. These partners provide resources and support during visits. The goal is to connect individuals with housing and other services.
## Enforcement When Needed
If a person has a warrant or refuses to leave, the team takes action. On Tuesday, two people were taken into custody for active criminal arrest warrants. The team has now detained more than 100 people.
## The Encampment’s Location
The site lies just off West Davis Street near Walton Walker. It had remained out of sight until recent police attention. The encampment has grown over several years.
## The Team’s Daily Routine
Officers arrive early to assess the situation. They conduct headcounts and document conditions. Then they engage residents in conversation.
## Outreach Beyond Enforcement
Valencia emphasizes that outreach precedes enforcement. “It’s building that rapport that is one of our main focuses when we initially come in now,” he said. This approach aims to reduce tension.
## Services Offered
Residents can access emergency shelters, meal programs, and health care referrals. The team provides information on how to apply for housing assistance. They also connect people with case managers.
## Community Response
Local residents have mixed feelings about the police presence. Some welcome the help, while others worry about increased enforcement. The city hopes to balance safety and compassion.
## Training for Officers
The six officers underwent specialized training in de-escalation and social services. They learn how to handle sensitive situations. This training is part of the pilot’s evaluation.
## Data Collection
The pilot collects data on the number of encampments and the demographics of residents. This information helps shape future policy. The city plans to review the results after six months.
## Future Plans
Chief Comeaux said the department will consider extending the program if it proves effective. The pilot is a test of a new approach to homelessness. The results will inform broader strategies.
## Challenges Faced
The team encounters resistance from some residents. Others are hesitant to talk to police. Overcoming these barriers is a key part of the outreach.
## Legal Considerations
The officers must respect residents’ rights while ensuring public safety. The collaboration with U.S. Marshals ensures legal protocols are followed. The team operates within the bounds of city law.
## Public Health Concerns
Encampments can pose health risks. The team coordinates with health agencies to provide vaccinations and medical care. This is part of the comprehensive approach.
## Housing Initiatives
Dallas is exploring new housing projects for the homeless. The outreach team can connect residents with these opportunities. The city hopes to reduce long-term homelessness.
## Feedback from Residents
Some individuals report feeling respected by the officers. Others express frustration over repeated visits. The team seeks to improve communication.
## Media Coverage
NBC 5’s Shannon Miller covered the operation. She interviewed Valencia and observed the team’s work. Her report highlights the city’s efforts.
## Key Takeaways
– The six-member Homeless Outreach Team has been active for four months.
– Over 100 people have been taken into custody for warrants or refusal to leave.
– The program aims to build rapport before enforcement and connect residents to services.
The Dallas Police Department’s pilot program reflects a growing trend toward combining law enforcement with social services. By prioritizing outreach and collaboration with city agencies, the team seeks to help homeless residents find stable housing while maintaining public safety. The pilot’s outcomes will shape Dallas’s future approach to homelessness.

