Person filing taxes on laptop with steaming coffee and organized receipts in a natural light home office.

H&R Block Online Tax Service Scores 8.4/10, But It’s Pricier

At a Glance

  • H&R Block’s online tax service scores 8.4/10 overall.
  • Offers free filing for simple returns, AI help, and a 100% accuracy guarantee- but it’s pricier than rivals.
  • Transparent pricing and a 100% refund guarantee.
  • Why it matters: It can save taxpayers time, money, and reduce the risk of costly errors.

Tax season can feel like a marathon, but the right software can cut the hours and headaches. The review, titled News Of Fort Worth‘s Best Overall in Tax Year 2025, gave H&R Block an overall score of 8.4/10. This article breaks down why the service stands out-and where it falls short.

Pricing and Affordability

H&R Block’s pricing is clear but not the cheapest. The free online tier is free for simple W-2 filers, while paid tiers start at $35 for the Deluxe plan.

  • Free Online: $0 (free federal and state returns)
  • Deluxe: $35 + state fee
  • Premium: $70 + state fee
  • Self-Employed: $85 + state fee
Tier Federal State
Free $0 $0 (free)
Deluxe $35 $37
Premium $70 $37
Self-Employed $85 $37

Additional costs include multi-state filing fees, a $42 refund-transfer fee if you pay with your refund, and optional audit support unless you use the desktop software.

Person holding laptop with financial W-2 forms and calculator on desk and tax books in blurred background and briefcase icon

Eligibility and Use Cases

H&R Block covers most filing scenarios, from simple W-2 returns to self-employment and rental income.

  • Simple W-2 with standard deduction
  • Itemized deductions up to $1,500 interest/dividend
  • Schedule D investment income (import from major brokerages)
  • Schedule C self-employment (with or without expenses)
  • Schedule E rental income and depreciation
  • Foreign tax credits (Form 1116)

Crypto support is limited; high-volume traders may need a dedicated service.

Experience and Ease of Use

The interface feels intuitive on both desktop and mobile, with an interview-style wizard that auto-fills prior year data.

  • Easy onboarding
  • Import W-2s and 1099s
  • Stable app
  • Clear navigation

Weaknesses include difficulty downgrading (most data is lost), limited crypto guidance, and some advanced scenarios requiring manual entry.

Features

H&R Block packs a range of tools to ensure accuracy and maximize refunds.

  • AI-powered tax assistant
  • Real-time error checking
  • Audit risk guidance
  • 100% accuracy guarantee
  • Maximum refund guarantee
  • Refund Advance loans up to $4,000 (no fees or interest)
  • Extensive tax guidance library
  • Ask AI feature

Expert Support

Tax professionals are available online and in person, and a pro review add-on can catch mistakes before filing.

  • Live chat Ask a Pro (Mon-Sun)
  • Tax Pro Review add-on (cost varies by plan)
  • In-person or virtual pro filing
  • Audit support add-on (three years after deadline)

Final Verdict

H&R Block offers solid software with a transparent price structure and AI assistance, but its higher cost and limited crypto support are drawbacks. The platform is best for those who want a reliable, feature-rich experience and are willing to pay a bit more.

Key Takeaways

  • Overall score 8.4/10
  • Strong AI help and refund guarantees
  • Transparent pricing but pricier than rivals
  • Crypto support is limited
  • Ideal for most individual filers

For taxpayers looking for a dependable, feature-rich filing experience, H&R Block’s online service is a strong choice-especially if you value AI help and a clear refund guarantee.

Author

  • Natalie A. Brooks covers housing, development, and neighborhood change for News of Fort Worth, reporting from planning meetings to living rooms across the city. A former urban planning student, she’s known for deeply reported stories on displacement, zoning, and how growth reshapes Fort Worth communities.

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