At a Glance
- More than 180,000 outage reports flooded in around 11:40 a.m. CT, according to DownDetector
- Verizon confirmed a service disruption affecting both voice and data for some customers
- The carrier said engineers are working to identify and solve the issue
- Why it matters: Millions rely on Verizon for daily communication and data access
Verizon customers in major U.S. cities reported widespread service problems late Wednesday morning, prompting the carrier to acknowledge an ongoing network issue.
According to News Of Fort Worth‘s Ryan J. Thompson, DownDetector showed 180,000 outage reports around 11:40 a.m. CT, after first spiking near 11 a.m. CT. The company posted on X at 12:40 p.m. ET that it was aware of the disruption.
Verizon Confirms Network Issue
Verizon posted on social media:
> “We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.”
The carrier did not specify which cities were most affected, nor did it estimate how long repairs might take.
Outage Timeline
- 11 a.m. CT – DownDetector reports first surge in complaints
- 11:40 a.m. CT – More than 180,000 reports logged
- 12:40 p.m. ET – Verizon posts acknowledgment on X
- Update window – Company promises “working to identify and solve the issue quickly”

Customers experiencing dropped calls, failed texts, or data dead zones are advised to monitor Verizon’s official channels for updates.
News Of Fort Worth says it will continue following the story as engineers work toward a fix.

